Terms & Conditions
Privacy & Data Policy
We do not disclose, give or store any personal information about our clients without prior consent, unless required by law enforcement for statue. We collect no information about you when visiting our site unless you choose to provide us with that information.
Access to medical file sharing with other medical providers is on the basis of client consent only. If you do provide us information pertaining to yourself we will only hold that information for as long as is required to fulfil the stated purpose of communication, treatment or legal record purposes. It is your legal right to request access to data held.
Women only service
We offer therapeutic healing and massage services for women only.
Mobile Home Visiting Service
Please be advised that you will need a space large enough to fit a therapy couch and well as non-carpeting flooring or plastic sheeting. We only attend to ground floor premises due to carrying heavy equipment. *Specialist therapies are not available for home visits due to the amount of extra equipment required.
Payment & Refund Policy
Payments are taken online when booking or in person on the day of your appointment. We accept cash, debit, credit cards & Apple Pay. Specialist treatments and packages may require a deposit payment (non-refundable) upon booking with advance booking notice.
Cancellation Policy
Our cancellation policy is 24 hours. We require you to notify us of any changes, reschedules or cancellations a minimum of 24hrs ahead of your appointment time. Any notifications outside this minimum period will incur cancellation charges in full.
All treatment plans or packages are subject to a 14-day cooling off period with full refund permissable. Plan payments are non-refundable once the initial session has commenced or after the cooling off period has expired. All plans should commenced within 21 days. All follow up sessions need to be taken within the specific plan time period. Appointments requested outside of the plan term are not permitted.
Medical Disclaimer
Health advice and Ayurvedic medicines given are not intended to replace the advice or medicines prescribed by a medical doctor or your GP. Ayurvedic medicine is considered a complementary health care system in the UK.
Pet Disclaimer
Our clinic is operated from our home which is also a household with cats. Therefore this is NOT a pet-free environment. Please do not book if you are likely to suffer from an allergy. As an alternative option, please consider requesting a home visit.
Pet Disclaimer
Our clinic is operated from our home which is also a household with cats. Therefore this is NOT a pet-free environment. Please do not book if you are likely to suffer from an allergy. As an alternative option, please consider requesting a home visit.
There is no definition of the legislation as to what constitutes a practitioner of traditional herbal medicines It is recommended in accordance with UK legislation that all herbal supplements and oils only be used as prescriptions following consultations and are not sold separately. This is in accordance with the UK legislative provisions for herbal medicines. Herbal medicines are exempt from licencing requirements providing they are supplied subsequent to private, personal consultation and provided they are produced to traditional standard non-industrial methods. No written claims may be made for the use of these remedies.
All the plants and herbs used in the preparation of Ayurvedic herbal supplements, medicines and oils are sourced from the Indian subcontinent and prepared in Sri Lanka by a trusted laboratory. The constituent element for each supplement, medicine or oil are traceable by the producer to its original source. The plants and herbs are subject to a strict ecological standard regarding methods of cultivation and harvesting which takes into account the environmental effect of production of supplements for medicinal use. The plants and herbs are subjected to quality control and laboratory testing for harmful elements, parasites or fungi. The required purity, potency and quality of the supplements, medicines and oils is assured.