Privacy Policy

At Pema Veda Ayurveda, we are committed to protecting your privacy and handling your personal information with care, transparency, and respect. This Privacy Statement explains how we collect, use, store, and protect your information when you engage with our Ayurvedic services.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Details: Name, address, phone number, email address

• Health Information: Medical history, lifestyle habits, diet, and wellness goals relevant to Ayurvedic consultations

• Appointment Information: Booking details, consultation notes, treatment plans

• Payment Information: Billing details (processed securely via third-party providers)

2. How We Use Your Information

Your information is used to:

• Provide personalized Ayurvedic consultations and treatments

• Maintain accurate health records

• Communicate with you about appointments, services, and follow-ups

• Process payments and manage bookings

• Improve our services and client experience

We only use your information for purposes that are necessary and relevant to your care.

3. Confidentiality of Health Information

Your health information is treated as strictly confidential. We will not share your personal or medical information with third parties without your explicit consent, except where required by law or where there is a serious risk to your health or safety.

4. Data Storage and Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Your information is stored securely, whether in digital or physical form.

5. Data Sharing

We do not sell or rent your personal information. We may share your data only with:

• Trusted service providers (e.g., booking or payment systems)

• Legal or regulatory authorities if required by law

All third parties are required to respect the security and confidentiality of your data.

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate or incomplete information

• Request deletion of your data where appropriate

• Withdraw consent for data processing (where applicable)

To exercise your rights, please contact us using the details below.

7. Data Retention

We retain your information only for as long as necessary to provide services and comply with legal or professional obligations.

8. Cookies and Website Use (if applicable)

If you use our website, we may collect limited data via cookies to improve your browsing experience. You can manage cookie preferences through your browser settings.

9. Contact Information

If you have any questions about this Privacy Statement or how your data is handled, please contact us.

10. Updates to This Policy

We may update this Privacy Statement from time to time. Any changes will be posted on our website and, where appropriate, notified to you directly