T&C's/FAQ | Pema Veda Ayurveda

Terms & Conditions

Privacy & Data Policy

We do not disclose, give or store any personal information about our clients without prior consent, unless required by law enforcement for statue. We collect no information about you when visiting our site unless you choose to provide us with that information.

Access to medical file sharing with other medical providers is on the basis of client consent only. If you do provide us information pertaining to yourself we will only hold that information for as long as is required to fulfil the stated purpose of communication, treatment or legal record purposes. It is your legal right to request access to data held.

Payment & Refund Policy

Payments are taken when booking online or in person on the day of your appointment. Please complete your intake form (bookings without intake forms will be cancelled). We accept cash, debit, all major credit cards & Apple Pay. We require a minimum deposit if booking over the telephone. We operate a 24hour cancellation policy. Any cancellations. no shows or reschedules out of this time frame will incur a cancellation charge equal to your deposit fee.

Mobile Home Visiting Service

Please be advised that you will need a space large enough to fit a therapy couch and well as non-carpeting flooring or plastic sheeting. We only attend to ground floor premises due to carrying heavy equipment. We offer mobile visiting services within 15miles of Farnham. We offer mobile visiting services for women only.

There is no definition of the legislation as to what constitutes a practitioner of traditional herbal medicines It is recommended in accordance with UK legislation that all herbal supplements and oils only be used as prescriptions following consultations and are not sold separately. This is in accordance with the UK legislative provisions for herbal medicines. Herbal medicines are exempt from licencing requirements providing they are supplied subsequent to private, personal consultation and provided they are produced to traditional standard non-industrial methods. No written claims may be made for the use of these remedies.

All the plants and herbs used in the preparation of Ayurvedic herbal supplements, medicines and oils are sourced from the Indian subcontinent and prepared in Sri Lanka by a trusted laboratory. The constituent element for each supplement, medicine or oil are traceable by the producer to its original source. The plants and herbs are subject to a strict ecological standard regarding methods of cultivation and harvesting which takes into account the environmental effect of production of supplements for medicinal use. The plants and herbs are subjected to quality control and laboratory testing for harmful elements, parasites or fungi. The required purity, potency and quality of the supplements, medicines and oils is assured.

Ayurvedic herbs, formulas and medicines

Can I book a therapy without coming for a consultation?

Yes, please kindly complete your booking online or by telephoning us.

How do I prepare for my therapy?

Please prepare by being freshly showered for your therapy treatment. You will be provided with disposable spa briefs for your massage treatment. Please refrain from eating an hour beforehand. Please do not consume alcohol for 24hrs before your treatment.

What is the advice for post-therapy treatment?

Please keep yourself hydrated with plenty of fluids and do not consume alcohol for at least 24hours after your therapy. Please refrain from any strenuous activity or heavy social activity, workload or extensive travelling the same day. For some specialist treatments like Shirodhara, driving or operating machinery afterwards is not advised.

Do you offer Panchakarma?

Panchakarma is normally carried out when a disease has become chronic and more difficult to treat. The procedure is known for revitilisaton of cells, tissues and organ systems. We do not offer full panchakarma procedures due to UK legislation, however we do offer Panchakarma therapies and mini detox programs.

How much do the bespoke treatment plans cost?

The cost varies depending on the level, inclusion and duration of treatment required for an individual. We offer a variety of options to fit your needs and budget. Treatment can vary in intensity and duration according to Ayurvedic diagnosis. Please contact us to enquire about specific treatment plans.

Can Ayurveda be used along with Allopathy ?

Ayurveda is an extremely well established and developed medical science which works well with good success when adhered to correctly. It is primarily a preventative and complimentary medicine. It is very helpful in treating existing problems alongside Allopathy.

Do your Ayurvedic herbs and formulas contain heavy metals?

The majority of our herbal medicine formulas do not contain heavy metals or 'healing' metals. These ingredients are only used for chronic stage diseases because they are very effective at treating at these levels. If we think you would require treatment at this level then formula options would be discussed with you.