Terms & Conditions
Privacy & Data Policy
We do not disclose, give or store any personal information about our clients without prior consent, unless required by law enforcement for statue. We collect no information about you when visiting our site unless you choose to provide us with that information.
Access to medical file sharing with other medical providers is on the basis of client consent only. If you do provide us information pertaining to yourself we will only hold that information for as long as is required to fulfil the stated purpose of communication, treatment or legal record purposes. It is your legal right to request access to data held.
Mobile Home Visiting Service
Please be advised that you will need a space large enough to fit a therapy couch and well as non-carpeting flooring or plastic sheeting. We only attend to ground floor premises due to carrying heavy equipment. *We offer mobile visiting services for women only.
Payment & Refund Policy
Payments are taken online when booking or in person on the day of your appointment. We accept cash, debit, credit cards & Apple Pay. Specialist treatments will require a deposit payment (non-refundable) upon booking with advance booking notice.
Cancellation Policy
Our cancellation policy is 48 hours. We require you to notify us of any changes, reschedules or cancellations a minimum of 48hrs ahead of your appointment time. Any notifications outside this minimum period will incur cancellation charges.
All treatment plans or packages are subject to a 14-day cooling off period with full refund permitted within this time period providing the initial session has not commenced or after the cooling off period has expired. All plans should be commenced within 14 days of booking. All follow up sessions need to be taken within the specific plan time period. Appointments requested outside of the plan term are not permitted.
Medical Disclaimer
Health advice and Ayurvedic medicines given are not intended to replace the advice or medicines prescribed by a medical doctor or your GP. Ayurvedic medicine is considered a complementary health care system in the UK.
There is no definition of the legislation as to what constitutes a practitioner of traditional herbal medicines It is recommended in accordance with UK legislation that all herbal supplements and oils only be used as prescriptions following consultations and are not sold separately. This is in accordance with the UK legislative provisions for herbal medicines. Herbal medicines are exempt from licencing requirements providing they are supplied subsequent to private, personal consultation and provided they are produced to traditional standard non-industrial methods. No written claims may be made for the use of these remedies.
All the plants and herbs used in the preparation of Ayurvedic herbal supplements, medicines and oils are sourced from the Indian subcontinent and prepared in Sri Lanka by a trusted laboratory. The constituent element for each supplement, medicine or oil are traceable by the producer to its original source. The plants and herbs are subject to a strict ecological standard regarding methods of cultivation and harvesting which takes into account the environmental effect of production of supplements for medicinal use. The plants and herbs are subjected to quality control and laboratory testing for harmful elements, parasites or fungi. The required purity, potency and quality of the supplements, medicines and oils is assured.
Ayurvedic herbs, formulas and medicines
Do you offer therapy massage for men?
Unfortunately, we are not able to accommodate male clients at present. However, if you have been referred to us by a female client of ours, then please contact us directly.
Do you provide mobile services?
Yes, we do offer home visits within a 15 mile radius for women only. You will need a space large enough to fit a therapy couch and well as non-carpeting flooring or plastic sheeting. We only attend to ground floor premises due to carrying heavy equipment.
Can I just book a therapy massage without coming for a consultation?
Yes, we have an online booking system. Please complete our Client intake form upon booking. Alternatively you may telephone us to book in.
How do I prepare for my therapy massage?
Please prepare by being freshly showered for your treatment. You will be provided with disposable spa briefs for your massage treatment. Please refrain from eating an hour before your treatment.
What is the advice for post-therapy treatment?
Please keep yourself hydrated with plenty of fluids and do not consume alcohol for at least 24hours (before or after your therapy). Please refrain from any strenuous activity or heavy social activity, workload or extensive travelling the same day. For some specialist treatments like Shirodhara, driving or operating machinery afterwards is not advised.
Do you offer Panchakarma?
Panchakarma is normally carried out when a disease has become chronic and more difficult to treat. The procedure is known for revitilisaton of cells, tissues and organ systems. We do not offer full panchakarma procedures due to UK legislation, however we do offer Panchakarma therapies and mini detox programs.
How much do the bespoke treatment plans cost?
The cost varies depending on the level, inclusion and duration of treatment required for an individual. We offer a variety of options to fit your needs and budget. Treatment can vary in intensity and duration according to Ayurvedic diagnosis. Please contact us to enquire about specific treatment plans.
Can Ayurveda be used along with Allopathy ?
Ayurveda is an extremely well established and developed medical science which works well with good success when adhered to correctly. It is primarily a preventative and complimentary medicine. It is very helpful in treating existing problems alongside Allopathy.
Do your Ayurvedic herbs and formulas contain heavy metals?
The majority of our herbal medicine formulas do not contain heavy metals or 'healing' metals. These ingredients are only used for chronic stage diseases because they are very effective at treating at these levels. If we think you would require treatment at this level then formula options would be discussed with you.
Are your Ayurvedic herbs and formulas suitable for vegans?
The majority of our herbal medicine formulas are suitable for vegans.