Frequently asked questions
Can I just book a therapy treatment ?
Yes, you can book by telephone, our instagram page or whatsapp or using the online booking system. Please complete our intake form upon booking if you are coming to us for the first time.
Can Ayurveda be used along with Allopathy ?
Ayurveda is an extremely well established and developed medical science which works well with good success when adhered to correctly. It is primarily a preventative and complimentary medicine. It is very helpful in treating existing problems alongside Allopathy.
How much do the bespoke treatment plans cost?
The cost varies depending on the level, inclusion and duration of treatment required for an individual. We offer a variety of options to fit your needs and budget. Treatment can vary in intensity and duration according to Ayurvedic diagnosis. Please contact us to enquire about a treatment plan or book an Assessment/Enquiry. Plans of 4,6 and 8 weeks duration are available to book online. (Please see full T&C's below).
How do I prepare for my therapy massage?
Please arrive freshly showered for your treatment. You will be provided with disposable spa briefs for your massage treatment. Please wear loose, comfortable or old clothes to your appointment and bring a scarf or a hat to cover your head when you go home. Please refrain from eating an hour before your treatment.
Do your Ayurvedic herbs and formulas contain heavy metals?
The majority of our herbal medicine formulas do not contain heavy metals or 'healing' metals. These ingredients are only used for chronic stage diseases because they are very effective at treating at these levels. If we think you would require treatment at this level then formula options would be discussed with you.
Do you offer Panchakarma?
Panchakarma is normally carried out when a disease has become chronic and more difficult to treat. The procedure is known for revitilisaton of cells, tissues and organ systems. We do not offer full panchakarma procedures due to UK legislation, however we do offer Panchakarma therapies and mini detoxes.
What is the advice for post-therapy treatment?
Please keep yourself hydrated with plenty of fluids and do not consume alcohol for at least 24hours. Please refrain from any strenuous activity or heavy social activity, workload or extensive travelling the same day. For some specialist treatments like Shirodhara, driving or taking public transport is not recommended afterwards.
Do you offer therapy massage for men?
Yes, we do. Our Gentlemens' Policy applies. We require all new male clients to be introduced or recommended by an existing female client of this clinic, or a recognised professional body or establishment. Appointments will only be confirmed upon receipt of a satisfactory reference being received (please complete the relevant section on the form).
Do you provide mobile services?
Yes, we do offer home visits within a 20mile radius. You will need a space large enough to fit a therapy couch and small chair and table as well as flooring or plastic sheeting. We only attend to ground floor premises due to carrying heavy equipment. Please contact us directly for mobile visits.
Terms & Conditions
Privacy & Data Policy
We do not disclose, give or store any personal information about our clients without prior consent, unless required by law enforcement for statue. We collect no information about you when visiting our site unless you choose to provide us with that information.
Access to medical file sharing with other medical providers is on the basis of client consent only. If you do provide us information pertaining to yourself we will only hold that information for as long as is required to fulfil the stated purpose of communication, treatment or legal record purposes. It is your legal right to request access to data held.
Payment/Refund Policy
Payments are taken online when booking or in person on the day of your appointment. We accept cash, debit, credit cards & Apple Pay. Specialist treatments and packages require a non-refundable deposit payment upon booking with advance booking notice of 7 days.
Booking & Cancellation Policy
Please use our online booking system to make an appointment or reservations can also be made via phone call, Whatsapp or our Instagram account. Our cancellation policy is 24 hours. Please give us this amount of notice of cancellation so we may offer the appointment to another client. If cancelling outside of this time period, full-charge cancellation fees apply.
Treatment Plans & Packages
All treatment plans or packages are subject to a 14-day cooling off period with full refund. Plan payments are non-refundable once sessions have commenced or after the cooling off period has expired. All plans should be commenced within 21 days. All follow up sessions need to be taken within the specific plan time period.
Ayurvedic Herbs, Formulas and Medicines
There is no definition of the legislation as to what constitutes a practitioner of traditional herbal medicines It is recommended in accordance with UK legislation that all herbal supplements and oils only be used as prescriptions following consultations and are not sold separately. This is in accordance with the UK legislative provisions for herbal medicines. Herbal medicines are exempt from licencing requirements providing they are supplied subsequent to private, personal consultation and provided they are produced to traditional standard non-industrial methods. No written claims may be made for the use of these remedies.
All the plants and herbs used in the preparation of Ayurvedic herbal supplements, medicines and oils are sourced from the Indian subcontinent and prepared in Sri Lanka by a trusted laboratory. The constituent element for each supplement, medicine or oil are traceable by the producer to its original source. The plants and herbs are subject to a strict ecological standard regarding methods of cultivation and harvesting which takes into account the environmental effect of production of supplements for medicinal use. The plants and herbs are subjected to quality control and laboratory testing for harmful elements, parasites or fungi. The required purity, potency and quality of the supplements, medicines and oils is assured.
Medical Disclaimer
Health advice and Ayurvedic medicines given are not intended to replace the advice or medicines prescribed by a medical doctor or your GP. Ayurvedic medicine is considered a complementary health care system in the UK.
Gentlemen's Introduction Policy
We require all new male clients to be introduced or recommended either by an existing female client of this clinic, other professional body or establishment. Appointments will be confirmed on receipt of satisfactory reference being received (please complete the form upon booking an appointment).
Pet Disclaimer
Our clinic is operated from our home which is also a household with cats. Therefore this is is NOT a pet-free environment. Please do not book if you are likely to suffer from an allergy. As an alternative option, please consider requesting a home visit. For those interested, cats are very healing and we do have a therapy cat !